As the Supporter Reporting Intern, you’ll support the Supporter Experience Associate by helping to create an unforgettable experience for our donors and fundraisers.
You get things done
You're a multitasking machine. You follow through on every request, no matter how big or small, with attention to detail. You keep your cool under pressure and know how to prioritize your responsibilities. And when you need help, you're not afraid to ask.
You're an expert communicator
You pick things up quickly and make them your own. You’re able to break down complicated processes into clear and simple terms. You’re able to liaise with our Growth, Tech and Deploy teams to fix problems and create amazing experiences for our supporters.
You're passionate about the little things
You have razor-sharp attention to detail and strong writing skills. You know the littlest nuance can have a big impact. You're comfortable editing and helping to build e-mails.
You're so organized it's embarassing
Your love for spreadsheets, note-taking and schedules is a testament to your skill: when something doesn't have a place, you make one for it and teach others to keep it that way. You can manage tracking sheets, inquiries and filing systems with a high standard of excellence.
You're articulate, direct and professional
You're more than capable of providing information concisely and effectively. You're not afraid to point out areas for improvement and propose your own plan to make it happen. You make sure you know the situation or data inside and out before communicating it to supporters or staff.
You have the basics down pat and learn fast
You know how to use Excel to put together concise documents and use online tools to manage data. You have a working knowledge of SQL, HTML and can pick up systems faster than a broadband connection.
You're independent and self-motivated
You can handle a bunch of tasks without constant supervision. You relish the chance to own your projects. You're confident and capable of representing charity: water to our most passionate supporters.
You’ll start in early January and commit at least 3-4 months at the charity: water office. We’ll need you for 20 hours a week and in the office at least three days a week.
This is an unpaid internship - but is an exceptional opportunity to gain experience at an international non-profit with an ambitious mission. We will gladly work with your institution to give you academic credit for your experience.