OFFICE OPERATIONS ASSISTANT

As the Office Operations Assistant, you'll perform a wide variety of administrative and support duties for the Head of People & Culture, Office Manager and Volunteer Coordinator. 


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OUR BENEFITS


Health is Wealth
Top-notch Healthcare 
Dental & Vision
Flexible Spending Account
Employer-paid Life Insurance
Employer-paid Short and Long- term Disability


Retire in Style
401K and Employer Match


Work hard, Play hard
Unlimited Vacation Policy
(Just get your work done!)
Paid Holidays


Ride the Train
Unlimited Monthly Metrocard

Responsibilities

    • You’ll provide high quality administrative support to the Office Operations team for a variety of tasks and occasional special projects.
    • You’ll provide customer service to employees regarding general benefits.
    • You'll provide the administrative support for the on boarding, off boarding, benefits program and other People and Culture programs as needed.
    • You’ll create and maintain spreadsheets, reports, and files (electronically) for People and Culture, including employee files.
    • You’ll be the backup support for the receptionist by covering the front desk approximately 20% of time per week.
    • You’ll efficiently manage the expense report submittal for several executive staff and the People & Culture department.
    • You’ll provide support to the Office Manager for day-to-day tasks like ordering supplies and general maintenance of the space.

Must-haves

    • 2+ years administrative assistant experience for a fast paced, multi-tasking department.      
    • Acute attention to detail and proven track record of creating systems and processes for efficiency.
    • Customer Service, Office Manager, Project Management or Human Resources experience a plus.
    • Efficiency working with Mac products and Google applications, experience with Basecamp or other project management software is a plus.

Skills

You’re so organized, it’s embarrassing.

You pay remarkable attention to the smallest details and have meticulous organizational skills. Your closet and kitchen drawers are a testament to this skill: when something doesn’t have a place, you make one for it and teach others to keep it that way. You can manage schedules, incoming inquiries, call logs and desk drawers.

You get things done.

You're a multitasking machine and love ticking boxes. You follow through on every task, no matter how big and take full responsibility for each project you are assigned. You live for hitting deadlines and understand the importance of keeping on schedule. You take initiative on projects from the start and know how to bring people together and get things done. 

You're reliable and available. 

If you say you're going to do something, you mean it.   

You're a communication ace.

You keep everyone in the know so that the job gets done efficiently and effectively. You know when to ask for help, when to listen, and when to speak up. And you're known for your professional candor.  You effectively communicate information, both in speech and in writing and you are a reliable editor. 

You're a problem solver and a systems thinker.

You're able to connect the dots. You find new and efficient ways to streamline and create processes to increase efficiency. You love to build processes to make things run more smoothly. You are analytical and can infer implications and consequences of approaches and thereby anticipate potential issues that need to be addressed before they occur. 
 
You're trust-worthy and professional.

You've proven you're equipped to handle and maintain confidential information. You're set on learning all the ins and outs of the org so that you can handle any question that comes your way.  

You take initiative

You see something that needs improvement and you take action. You thrive when working with autonomy but you also value collaborating with others and pitching in wherever and whenever needed. When you see something that needs improvement, you get right to it. 

Location

This opportunity is for those located in (or willing to re-locate to) the NYC area only.